Type of Document Dissertation Author Vance, Anthony Osborn Author's Email Address anthony@vance.name URN etd-04292009-142512 Title TRUSTING IT ARTIFACTS: HOW TRUST AFFECTS OUR USE OF TECHNOLOGY Degree Ph.D. Department Computer Information Systems Advisory Committee
Advisor Name Title Detmar W. Straub Committee Chair A. Faye Borthick Committee Member Arun Rai Committee Member Michel Kalika Committee Member Mikko Siponen Committee Member Keywords
- trust in IT artifacts
- culture and IT
- m-commerce
- source credibility
- anonymity
- system quality
Date of Defense 2008-09-12 Availability unrestricted Abstract Despite recent interest in the role of trust in Information Systems, the potential of IS to foster trust in business relationships remains largely untapped. In order to better realize this potential, this dissertation examines three areas of IS trust research for which research is particularly limited: (1) the IT artifact as a target of trust, (2) IS-based source credibility as an antecedent of trust, and (3) the effect of anonymity on trust in online environments. The objective of this dissertation is to examine the effects of IS on trust in each of these areas. To do so, a multi-paper dissertation format is adopted in which each area examined constitutes a distinct, though complimentary, study. Together, these studies further research on how IS can enhance trust in business relationships.Files
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