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Title page for ETD etd-12062006-155625


Type of Document Dissertation
Author Im, Ghiyoung
Author's Email Address ghiyoung@gmail.com
URN etd-12062006-155625
Title Exploratory and Exploitative Knowledge Sharing in Interorganizational Relationships
Degree Ph.D.
Department Computer Information Systems
Advisory Committee
Advisor Name Title
Arun Rai Committee Chair
Detmar W. Straub Committee Member
Mark Keil Committee Member
Naveen Donthu Committee Member
Keywords
  • exploitation
  • exploration
  • knowledge sharing
  • Interorganizational relationships
  • boundary objects
  • knowledge representation
  • contextual ambidexterity
  • learning paradox
Date of Defense 2006-08-09
Availability unrestricted
Abstract
A growing body of research investigates the role that organizational learning plays in generating superior firm performance. Researchers, however, have given limited attention to this learning effect in the context of long-term interorganizational relationships. This paper focuses on a specific aspect of learning, that is, explorative and exploitative knowledge sharing, and examines its impacts on sustained performance. We examine interorganizational design mechanisms and digitally-enabled knowledge representation as antecedents of knowledge sharing. The empirical context is dyadic relationship between a supply chain solutions vendor and its customers for two major classes of supply chain services. Our theoretical predictions are tested by using data collected from both sides of this customer-vendor dyad. The findings suggest that dual emphasis on exploration and exploitation is important for sustained relationship performance for customers. The customer evaluates balancing exploration and exploitation important whereas the vendor emphasizes only on exploitation.
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